{"id":446,"date":"2015-09-11T14:55:51","date_gmt":"2015-09-11T14:55:51","guid":{"rendered":"http:\/\/exposec.tmp.br\/16\/?page_id=446"},"modified":"2020-08-27T14:30:47","modified_gmt":"2020-08-27T14:30:47","slug":"frequently-asked-questions-exhibitors","status":"publish","type":"page","link":"https:\/\/tubotech.com.br\/16\/en\/frequently-asked-questions-exhibitors\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<section id=\"bt_section69df24b591e7a\"  class=\"boldSection inherit\" ><div class=\"port\"><div class=\"boldCell\"><div class=\"boldCellInner\"><div class=\"boldRow \" ><div class=\"boldRowInner\"><div class=\"rowItem col-md-12 col-ms-12  btTextCenter inherit\"  ><div class=\"rowItemContent\" ><div class=\"bt_bb_separator_v2 bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_icon_size_normal bt_bb_text_size_normal bt_bb_separator_v2_without_content\" data-bt-override-class=\"null\"><div class=\"bt_bb_separator_v2_inner\"><span class=\"bt_bb_separator_v2_inner_before\"><\/span><span class=\"bt_bb_separator_v2_inner_content\"><span  data-ico-=\"\" class=\"bt_bb_icon_holder\"><\/span><\/span><span class=\"bt_bb_separator_v2_inner_after\"><\/span><\/div><\/div><header class=\"header btClear large btDash bottomDash  btNormalDash\" ><div class=\"dash\"><h2><span class=\"headline\">EXHIBITORS &#8211; <b class=\"animate\">FAQ<\/b><\/span><\/h2><\/div><\/header><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_section69df24b59239b\"  class=\"boldSection gutter inherit\" ><div class=\"port\"><div class=\"boldCell\"><div class=\"boldCellInner\"><div class=\"boldRow \" ><div class=\"boldRowInner\"><div class=\"rowItem col-md-12 col-ms-12  btTextLeft inherit\"  ><div class=\"rowItemContent\" ><div class=\"bt_bb_separator_v2 bt_bb_border_style_none bt_bb_top_spacing_small bt_bb_icon_size_normal bt_bb_text_size_normal bt_bb_separator_v2_without_content\" data-bt-override-class=\"null\"><div class=\"bt_bb_separator_v2_inner\"><span class=\"bt_bb_separator_v2_inner_before\"><\/span><span class=\"bt_bb_separator_v2_inner_content\"><span  data-ico-=\"\" class=\"bt_bb_icon_holder\"><\/span><\/span><span class=\"bt_bb_separator_v2_inner_after\"><\/span><\/div><\/div><div class=\"btText\" ><div class=\"hrf-faq-list\">\n<article class=\"hrf-entry\" id=\"hrf-entry-963\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-963\"><span><\/span>1.\tWhere can I find all rules and regulations for my participation in the event?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-963\">\n<p>All specific rules and the guidelines on the collection of fees are available in the <strong>Exhibitor&#8217;s\u00a0Portal (coming soon)<\/strong>. You will receive your login and password to access the site after sending the formal contract.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-964\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-964\"><span><\/span>2.\tFrom that date will the specific standards be available in the Exhibitor Manual?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-964\">\n<p>The event rules are available in the <strong>Exhibitor&#8217;s\u00a0Portal (coming soon)<\/strong>\u00a0always 90 days before the assembly date.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-965\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-965\"><span><\/span>3.\tWhat are the dates\/times of assembly and disassembly?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-965\">\n<table width=\"600\">\n<tbody>\n<tr>\n<td style=\"text-align: center; color: #ffffff;\" colspan=\"2\" rowspan=\"1\" bgcolor=\"#C00C0E\" height=\"30\"><strong><strong>\u00a0FAIR SCHEDULE<\/strong><\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"vertical-align: middle;\" rowspan=\"2\" valign=\"middle\" bgcolor=\"#F0F0F0\"><strong><strong>ASEMBLY<\/strong><\/strong><\/td>\n<td bgcolor=\"#F0F0F0\">Beginning: September 30th, at 08:00<\/td>\n<\/tr>\n<tr>\n<td bgcolor=\"#F0F0F0\">Ending: October 2nd, at 4pm<\/td>\n<\/tr>\n<tr>\n<td bgcolor=\"#F0F0F0\"><span class=\"column\"><b>EXECUTION<\/b><\/span><\/td>\n<td bgcolor=\"#F0F0F0\">October 3rd to 5th, from 1pm to 8pm<\/td>\n<\/tr>\n<tr>\n<td bgcolor=\"#F0F0F0\"><strong><strong>DISASSEMBLY<\/strong><\/strong><\/td>\n<td bgcolor=\"#F0F0F0\">From October 5th at 8pm<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\" bgcolor=\"#F0F0F0\"><strong>NOTE:<\/strong> On 02\/10, only assembly until 4pm will be allowed. The period from 4pm until 8pm will reserved for decoration and small adjustments to the booth. It will be three days of assembly (24 hours per day till 2th October 4pm) but Caex\u2019s attendance is 8am to 8pm<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\" bgcolor=\"#F0F0F0\">The entry of minors under sixteen (16) years old, even accompanied by those responsible will be expressly prohibited. Except infants up to a maximum of 1 year of age.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-966\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-966\"><span><\/span>4. Is there a Union of Trade Fairs Build Up Companies?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-966\">\n<p>Yes, we suggest hiring assemblers affiliated to SINDIPROM:<\/p>\n<p><strong>SINDIPROM<br \/>\nPhone<\/strong>: +55 11\u00a03120-7099.<br \/>\n<strong>E-mail<\/strong>: <a href=\"mailto:sindiprom@sindiprom.org.br\">sindiprom@sindiprom.org.br<br \/>\n<\/a><strong>Site: <\/strong><a href=\"http:\/\/www.sindiprom.org.br\" target=\"_blank\">www.sindiprom.org.br<\/a><\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-967\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-967\"><span><\/span>5.\tCan trucks enter the Pavilion during the entire assembly period?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-967\">\n<p>Access shall be made by the Services Gate (Rua Miguel Est\u00e9fano, near #3000, in front of the main gate of Botanic Garden). You cannot unload inside the Pavilion.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-968\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-968\"><span><\/span>6.\tWhat are the documents required so that the assembler can access the Pavilion to start assembling my stand?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-968\">\n<p>To enter the Pavilion, the Assembler \/ Exhibitor shall deliver the original copies of the following documents:<\/p>\n<ul>\n<li>Disclaimer (stamped and signed) by both the exhibitor as the Assembler;<\/li>\n<li>ART or RRT for the stand with collect payment (the date to be contained in the ART \/ RRT goes from the first day of assembly to the last day of the event disassembly);<\/li>\n<li>Project Copy;<\/li>\n<li>Deposit check for those not affiliated with SINDIPROM, or membership receipt to SINDIPROM affiliates.<\/li>\n<\/ul>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-969\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-969\"><span><\/span>7.\tWhat is the minimum age at the Pavilion during assembly and disassembly?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-969\">\n<p>In periods of assembly and disassembly it is not allowed the entrance of anyone under 18 years old.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-970\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-970\"><span><\/span>8.\tWhat is the Pavilion address where the event will take place?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-970\">\n<p><strong>Exhibition Center S\u00e3o Paulo Expo<\/strong><br \/>\nRodovia dos Imigrantes, km 1,5<br \/>\nSao Paulo-SP<\/p>\n<p><a href=\"https:\/\/www.google.com\/maps\/place\/S\u00e3o+Paulo+Expo\/@-23.645074,-46.629405,16z\/data=!4m5!3m4!1s0x0:0x31916ce58f719167!8m2!3d-23.6450738!4d-46.6294055?hl=pt-BR\" target=\"_blank\">Click here<\/a>\u00a0to see the map.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-971\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-971\"><span><\/span>9.\tWhat documents should I present at the event&#8217;s entrance?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-971\">\n<p>To access the event, you shall make your accreditation and for your service providers by <strong>Exhibitor&#8217;s\u00a0Portal (coming soon)<\/strong>\u00a0and you will be asked to present your ID for access to Pavilion.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-972\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-972\"><span><\/span>10.\tHow to proceed to issue the consigned invoice for exhibition?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-972\">\n<p>The invoice for shipping goods to be exhibited must be issued to the exhibitor with its own CNPJ and State Registration.<\/p>\n<p>Only the address provided in the invoice should be the Pavilion where the event will take place.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-973\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-973\"><span><\/span>11- Is there a specific time for refueling and maintenance during the event?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-973\">\n<p>Yes. Stand maintenance is authorized only up to an hour before the event&#8217;s opening hours.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-974\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-974\"><span><\/span>12.\tDuring the event assembly and disassembly is mandatory the use of PPE &#8211; Personal Protective Equipment?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-974\">\n<p>Yes, the use of PPE is required for all those who access the Pavilion during the assembly and disassembly.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-975\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-975\"><span><\/span>13.\tCan I come in shorts and\/or slippers?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-975\">\n<p>The entrance wearing bermuda, skirt, shorts and open footwear during the periods of assembly, decoration and disassembly of the event is not allowed.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-976\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-976\"><span><\/span>14.\tHow do I access the Exhibitor Portal?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-976\">\n<p><strong>Click here to access the <strong>Exhibitor&#8217;s\u00a0Portal (coming soon).<\/strong><\/strong><\/p>\n<p>Your username and password will be automatically provided after the contract validation.<\/p>\n<p>If you do\u00a0<strong>not<\/strong>\u00a0have this data, please contact the Operations Department by e-mail\u00a0<a href=\"mailto:caex@fieramilano.com.br\">caex@fieramilano.com.br<\/a>.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-977\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-977\"><span><\/span>15.\tI bought a stand with basic assembly. What is the official assembler of the event?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-977\">\n<p><strong>Coming soon<\/strong><\/p>\n<p>For more information, please contact CAEX:<\/p>\n<p>E-mail: caex@fieramilano.com.br<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-978\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-978\"><span><\/span>16.\tHow do I register the assembler?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-978\">\n<p>The <strong>Exhibitor&#8217;s\u00a0Portal (coming soon)<\/strong>, go to: &gt; Forms &gt; 01. Automaker Accreditation. If the automaker is already registered in our system simply enter the company\u2019s CNPJ and the system automatically completes the filling and the chosen automaker will receive login access to the specific area of service provider. But if the automaker is not registered in our system, simply fill out the form with the company\u2019s registration details and at the end the login and password will be sent.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-979\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-979\"><span><\/span>17.\tShould I forward the project for my stand for analysis?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-979\">\n<p>Yes, the project should be forwarded by e-mail to the technical inspector (<a href=\"mailto:projetos@fieramilano.com.br\">projetos@fieramilano.com.br<\/a>) 45 days before beginning the assembly for proper analysis of heights and setbacks.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-980\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-980\"><span><\/span>18.\tI want to hire extra services. How should I proceed?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-980\">\n<p><strong>Exhibitor: <\/strong>There are several additional services available for hire through the <strong>Exhibitor&#8217;s\u00a0Portal (coming soon)<\/strong>. \u00a0The request will only be accepted up to 5 business days before the start of assembly.<\/p>\n<p><strong>Assembler: <\/strong>In case of power surplus, hydraulic point and compressed air point, the assembler\u00a0must inform the Exhibitor so that the request is made by the person in charge in the <strong>Exhibitor&#8217;s\u00a0Portal (coming soon)<\/strong>.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-981\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-981\"><span><\/span>19.\tWhat should I do if I lost the time to hire extra services?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-981\">\n<p>After the deadline, requests must be made by e-mail: <a href=\"mailto:caex@fieramilano.com.br\">caex@fieramilano.com.br<\/a>.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-982\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-982\"><span><\/span>20.\tWhat is the share of free credentials?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-982\">\n<p><strong>Exhibitor<\/strong><strong>:<\/strong> The amount of free credentials varies according to the length of your stand. This information is available in the <strong>Exhibitor&#8217;s\u00a0Portal (coming soon)<\/strong>. Request Exhibitor Credential. After adding the credentials in the system, the Exhibitor himself properly identified, or a carrier identified and authorized by letter, should withdraw the credentials in CAEX from the 1<sup>st<\/sup> assembly day.<\/p>\n<p><strong>Service Provider \/ Assembler<\/strong><strong>: <\/strong>The Assembler credentials are not free and all must be requested and paid through the Provider Electronic Manual. Assembler affiliated to SINDIPROM are exempt from paying, as long as they request credentials through the Electronic Manual and at the time of withdrawal, provide a copy of the stamp certifications in CAEX &#8211; Exhibitor Attendance Center.<\/p>\n<p><strong>General Note<\/strong>: After the site is expired, all requests for inclusion or amendment shall be made by e-mail: <a href=\"mailto:caex@fieramilano.com.br\">caex@fieramilano.com.br<\/a>.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-983\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-983\"><span><\/span>21.\tHow do I fill the Disclosure Data?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-983\">\n<p>Access the <strong>Exhibitor&#8217;s\u00a0Portal (coming soon)<\/strong>.<\/p>\n<p><strong>WARNING<\/strong>: This form has a reduced filling time because of the time demand for layout and printing of the Event Official Catalogue. The deadline for completion is indicated in the Exhibitor Electronic Manual in front of numbering each form.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-984\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-984\"><span><\/span>22.\tWhat is the procedure when you lose or forget the credential?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-984\">\n<p>The applicant must attend to CAEX. The 2<sup>nd<\/sup> copy will cost R$ 25.00 per credential.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-985\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-985\"><span><\/span>23.\tWhat is the procedure to hire telephone or internet line?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-985\">\n<p>The Exhibitor should contact the Pavilion operator (S\u00e3o Paulo Expo) where the event will take place:<\/p>\n<p><strong>HIPERNET TELECOM<br \/>\n<\/strong><strong>Phone:<\/strong> (11) 3077-5000<br \/>\n<strong>E-mail:<\/strong> <a href=\"mailto:feiras@hipernet.net\">feiras@hipernet.net<\/a><\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-986\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-986\"><span><\/span>24.\tIs there Security at the event or I should hire the service for my stand?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-986\">\n<p>The event security is responsible for common areas and access controls. So it is not the responsibility of the official security company of the fair to look after the products exhibited at stands.<\/p>\n<p>The security for the stand can be hired directly by the Exhibitor Electronic Manual with our official security company, or another company at the free choice of Exhibitor, being aware that, for hiring another company other than the Event\u2019s official, requires buying a security credential that will be delivered at CAEX upon presentation of the following professional documentation indicated:<\/p>\n<ul>\n<li>Recommendation letter for the security company<\/li>\n<li>Letter of the Exhibitor indication, if not done through the Electronic Manual<\/li>\n<li>Simple copy of RG and CPF<\/li>\n<li>Certificate of criminal record<\/li>\n<li>Simple copy of the certificate of security course completion with the current validity period<\/li>\n<li>Copy of recycling course, if applicable.<\/li>\n<\/ul>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-987\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-987\"><span><\/span>25.\tWill any bell service be available in the Pavilions?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-987\">\n<p>The Fiera Milano Brasil Group does not provide that type of service.<\/p>\n<\/div>\n<\/article>\n<article class=\"hrf-entry\" id=\"hrf-entry-1509\">\n<h3 class=\"hrf-title close-faq\" data-content-id=\"hrf-content-1509\"><span><\/span>26. Will there be lockers on site?<\/h3>\n<div class=\"hrf-content\" id=\"hrf-content-1509\">\n<p>Yes. The event offers lockers located at the entrance of the fair.<\/p>\n<p>All the visitors and exhibitors can use the services of lockers to store their belongings and walk through the fair with all practicality and comfort.<\/p>\n<p><strong>Amount:<\/strong> R$ 30.00 (thirty reais) per volume.<\/p>\n<p><strong>Forms of Payment:<\/strong> Pix, Cash and Debit or Credit Card.<\/p>\n<p><strong>Will be accepted:<\/strong>\u00a0Bags, backpacks and bags.<\/p>\n<p><strong>Not allowed:<\/strong>\u00a0Loose handbags and wallets for security measures.<\/p>\n<p><b>Malex hours:<\/b> from <strong>9am to 18:30pm<\/strong> (every day).<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/article>\n<\/div>\n<\/div><div class=\"bt_bb_separator_v2 bt_bb_border_style_none bt_bb_top_spacing_normal bt_bb_icon_size_normal bt_bb_text_size_normal bt_bb_separator_v2_without_content\" data-bt-override-class=\"null\"><div class=\"bt_bb_separator_v2_inner\"><span class=\"bt_bb_separator_v2_inner_before\"><\/span><span class=\"bt_bb_separator_v2_inner_content\"><span  data-ico-=\"\" class=\"bt_bb_icon_holder\"><\/span><\/span><span class=\"bt_bb_separator_v2_inner_after\"><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.1 - 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